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Supported Products

Microsoft
Microsoft Dynamics - GP
Microsoft Dynamics - NAV
Microsoft Dynamics - CRM
Microsoft FRx Report Writer
Microsoft Dynamics Business Portal

Sage
Sage Timberline Office

Other Supported Applications
MS SQL Server 2000
MS SQL Server 2005
MS SQL Server 2008
SQL Reporting Services
Crystal Reports
Analysis Services
InfoPath
Microsoft Office SharePoint Server(MOSS)
Windows SharePoint Services

Our commitment to our Business Support Services clients.
TRG is continually adding additional resources and a broader range of skills to our support offering.

What does this mean to you? When you engage TRG as your Business Support Services provider, you have access to all or our TRG Business Support Services Professionals for our entire Supported Products offering. When TRG adds additional products to our supported offerings Business Support Services clients immediately have support for those new offerings. This means that the support plan can become more robust and more valuable during the contract year. Business Support Services clients are not ‘locked in’ to just the applications that TRG supported at the beginning of the contract year, but can now use that same support contract for a broader range of installed products.

How does TRG’s strategic partnerships with application vendors benefit our Business Support Services clients?
Large business systems applications typically will have numerous partner providers that develop industry specific or function specific ‘add on’ to their products. Many times our clients have one or more of these applications as part of their business system. TRG already has support agreements with many of these providers and will be able to support your system without sending you to another support queue to resolve your issue.
Prior to Business Support Services clients purchasing a support plan a review of the business system should reveal any additional products that are supported by these application vendors. If TRG does not already have a relationship with those vendors, we will attempt to establish one. Should that not be possible, as some vendors prefer to support directly, Business Support Services clients will know this in advance and will know how to get support for that application outside of the support plan.

Building a better
BLUEPRINT
for your business

BLUEPRINTS
IN ACTION

The Building Partner:
Stallion Oilfield Services

Stallion turned to Microsoft and The Rand Group to assist in laying that foundation. After a thorough business process review concerning current needs and future growth plans, TRG developed a plan to implement Great Plains and other key Microsoft technology to support Stallion’s growth.
View full length testimonial...

Microsoft GOLD CERTIFIED Partner - Microsoft Business Solutions - Information Worker Solutions   

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Corporate Office: 6575 West Loop South, Suite 215 | Bellaire, Texas 77401 | Sales: 866.714.8422 | Support: 866.714.8615

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