Our mission is to provide on-going support that is responsive and focused on keeping our clients’ business systems
up and running and ensuring our clients receive the full benefit of their technology investment. The Rand Group (TRG) provides
industry leading accounting and technology consulting services and support recently receiving a 100% customer satisfaction rating
through Software Publisher sponsored client satisfaction surveys.
The Rand Group is distinguished by an organizational commitment to long-term relationships with our clients. The relationship
doesn't end once the implementation is complete; that's only the beginning. We recognize and appreciate that our clients need
to be satisfied with our services from implementation to go live and beyond into the future. At TRG we constantly strive to
provide information, support and assistance to help our clients continually improve and do better business with technology.
TRG Business Support Services extend the value of your Microsoft/Sage ERP/CRM business solution while allowing you to enhance
the productivity of your employees with dedicated support, training and best practices. TRG business support services are
designed to keep your system running at top performance with the backing of our dedicated and knowledgeable staff. All TRG
Business Services Support Professionals are certified product experts and can assist with all versions of Microsoft/Sage
products. In addition to product knowledge our staff also maintains expertise in a full range of business management
industries including: Manufacturing/Distribution, Job Cost and Project, Not for Profit, H.R. and Payroll/General Business.
ANNUAL 1/2 DAY PARTNER STRATEGY SESSION:
The purpose of the Annual Partner Strategy Session is designed for business influencers, accounting, operations, sales and technology managers to gain valuable
insight into the return on your current investment of time, money and resources in the Microsoft/Sage business systems.
The value of the Partner Strategy Session is to provide proactive guidance regarding where you are today along with specific recommendations in support of business
objectives that:
Optimize existing and new IT investments across your organization to realize the best return on new investments and drive new capabilities/functionality
from existing investments
Connect what you have and will have with relation to the software publishers’ current product roadmap
Drive processes to operate more efficiently and effectively – from individuals to the overall organization
Strategic collaboration with a trusted advisor
ANNUAL LICENSING AND DEPLOYMENT REVIEW
The purpose of the Annual Licensing and Deployment Review for Microsoft/Sage ERP/CRM is to provide a comprehensive accounting of the business technology you have
purchased and is available to you today. In addition any technology and/or functionality that is available but not currently in production is identified.
The value of this Licensing and Deployment Review for your Microsoft/Sage system is to provide you with a view of how your business systems are currently meeting your
needs today and guides you to the next steps of obtaining the most return for your existing technology investment.
ANNUAL ENVIRONMENT AND CLIENT PROFILE REVIEW
The purpose of the Annual Environment and Client Profile Review for Microsoft /Sage ERP/CRM is designed to provide an annual assessment of hardware specifications,
operating systems as well as the activities and processes being supported by the these systems.
The value of the Environment and Client Profile Review for Microsoft/Sage is in having current and up to date system and process information and prescriptive guidance
about how your physical infrastructure is supporting the business processes and demands in your organization today.
ANNUAL PERFORMANCE REVIEW
The purpose of the Annual Performance Review for Microsoft/Sage ERP/CRM is designed to provide an annual analysis and evaluation of the business systems
and processes that are impacted by demand, frequency and resources in your organization.
The value of the Performance Review for Microsoft/Sage is in developing specific metrics to measure the performance of your business systems and resources.
The review includes prescriptive guidance on improving and management of the business system for peak performance returns.
ANNUAL MAINTENANCE AND DISASTER RECOVERY REVIEW
The purpose of the Annual Maintenance and Disaster Recovery Review for Microsoft/Sage ERP/CRM business systems is designed to provide an annual review of the
maintenance and disaster recovery policies and practices currently in place.
The value of the Maintenance and Disaster Recovery Review for Microsoft/Sage is in knowing you have implemented best practices for maintenance and disaster
recovery policies and practices. Such practices will undoubtedly reduce the cost of preparing for and recovering data from an unforeseen disaster.
ANNUAL SECURITY ACCESS REVIEW
The purpose of the Annual Security and Access Review for Microsoft/Sage ERP/CRM is to provide an assessment of the overall security and access policies and
procedures in place for the business applications.
The value of the Security and Access Review for Microsoft/Sage is in document and/or deploying security and access policies and procedures that protects against
information security related threats and dangers.
Building
a better BLUEPRINT
for your business
BLUEPRINTS
IN ACTION
The Building Partner:
Stallion Oilfield Services
Stallion turned to Microsoft and The Rand Group to assist in laying that foundation. After a thorough business process review concerning current needs and future growth plans, TRG developed a plan to implement Great Plains and other key Microsoft technology to support Stallion’s growth. View
full length testimonial...
